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Loyalty Program

How do I access Loop's loyalty program?

Join other Loopers reaping the benefits of Loop Circle by visiting the Loop Circle page here. Become a member of Loop Circle to complete challenges and earn points to unlock members-only rewards.

How do I create a Loop Circle account?

Click here to create your Loop Circle account. Just fill out the form (takes just 60 seconds), and you’re all set to get in on all the fun challenges and start earning exclusive rewards.

How do I log into my Loop Circle account?

Enter your email and password here to access the Loop Circle page. Pro tip: Bookmark this page for easy access to stay in the loop with Loop Circle updates.

How do I reset my Loop Circle password?

Resetting your password is super easy. Click here to go through to the password reset page and enter the email you used to create your account. You'll receive a password reset link in your inbox in a few minutes. Click it and create a new password. D

How do I get in touch with the Loop Circle support team?​

The answer you're looking for might be answered on the Loop Circle FAQ page. If you don't find the answer there, you can contact the support team at [email protected]. You can also use the help button within the Loop Circle page.

When is the Loop Circle’s support team available?​

The dedicated Loop Circle support team is available to answer your questions Monday to Friday, 9:00 AM – 5:00 PM CET.

When can I expect a response to my question?​

We aim to get back to you within 48 hours.

I don’t think the program is right for me – is it possible to leave?

Sorry to see you go! You can delete your Loop Circle account from the Security and Login section within your app profile.

Why do I see two order histories - one in my Loop account and another in my Loop Circle account?

The order history in your Loop account displays orders made using your email address. On the flip side, the order history in your Loop Circle account specifically tracks referral orders made through your referral link. This makes it easy for you to k