We typically process all orders within 1–2 business days (Monday–Friday, excluding holidays). This means that after you place your order, we’ll pack and hand it off to the carrier within that time frame. Tracked shipping: You’ll receive a shipping co
We have warehouses in the UK, Australia, Belgium, the USA, and Canada. Your order will ship from the closest location to ensure quick delivery. Shipping options (such as express shipping) and estimated delivery times will be displayed at checkout aft
After you place your order, you'll get a confirmation email with a tracking number within one to two business days. Just click on the tracking number, and you'll be taken straight to the tracking page.
Yes! We offer express shipping to most of our destinations. Just check out the options at checkout to get all the details on delivery times and costs.
Once you select your destination country and preferred shipping method at checkout, you’ll see an estimated delivery window, for example, 3-5 business days for standard shipping to the US. These timeframes are based on the carrier and past delivery p
Most orders don’t come with extra costs — but it depends on where you live. If you’re ordering from the EU, UK, USA, Canada, or Australia, you won’t need to worry about import fees, VAT, or GST. We’ve got that covered. If you’re ordering from another
We take great care with every order, but sometimes things don't go as planned. If your order has an issue or something is missing, please reach out with your order number. We’ll do our best to sort it out as quickly as possible.
If your order went through, you should receive a confirmation email within a few minutes of checkout. It includes your order number, items, and shipping details. Can’t find it? Try this:. Still nothing? You may have mistyped your email address at che