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How long will my order take to process?

Once you've placed your order, please allow 1-2 business days for your order to process through our warehouse for shipment. As soon as your order ships, you'll receive a tracking link that you can use to track your order to your door. During promotio

Where do you ship?

We ship to the United States and Canada from a central warehouse right here in the US! Standard shipping is handled by First Mile, DHL eCommerce and USPS and Express shipping is also available with UPS. All the available shipping options and delivery

How can I track my order?

You will receive a confirmation email with a tracking number within one working day of placing your order. Click on your tracking number to be redirected to the tracking page to see an overview of your order.

Do you offer express shipping?

Yes, we do! Our express shipping is handled by UPS. Once you’ve chosen this option at checkout you will see the exact cost and estimated transit times.

When will I receive my order

The transit time for your order will be shown at checkout once you have selected your destination country and shipping option. Please note that transit times are always estimates. While we strive to deliver all orders on time, the actual delivery tim

Will I have to pay import fees?

Orders to the United States will ship from our domestic warehouse so you will not be required to pay any additional fees! For deliveries outside of the United States, Loop Earplugs does not collect VAT, GST, duties and/or taxes. If your order is abov

My order arrived with something missing. What happens now?

Even though all orders are processed with the utmost care, we're only human and mistakes can happen. If your order is incomplete or has any other issues, please contact us with your order number and we'll do our best to resolve the issue as quickly a

What should I do if I haven’t received a confirmation email?

If your order was processed successfully, you should have received a confirmation email. If you can't see it in your main inbox or spam folder, get in touch with us here.