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Shipping

How long will my order take to process?

After you place your order, give us 1-2 business days to get it processed and on its way to you. We'll send over a tracking link as soon as it ships, so you can follow your order right to your doorstep. If you choose the untracked shipping option, pl

Where do you ship?

We have warehouses in the UK, Australia, Belgium, the USA, and Canada. Your order will ship from the closest location to ensure quick delivery. Shipping options (such as express shipping) and estimated delivery times will be displayed at checkout aft

How can I track my order?

After you place your order, you'll get a confirmation email with a tracking number within one to two business days. Just click on the tracking number, and you'll be taken straight to the tracking page.

Do you offer express shipping?

Yes! We offer express shipping to most of our destinations. Just check out the options at checkout to get all the details on delivery times and costs.

When will I receive my order

At checkout, once you select your destination country and shipping option, you'll see the estimated transit time for your order. Please keep in mind that these are just estimates. We always aim to deliver on time, but actual delivery times can vary.

Will I have to pay import fees?

When you order Loop earplugs from outside the EU, UK, USA, Canada, or Australia, we don't collect VAT, GST, duties, or taxes on your purchase. If your order exceeds your country’s tax or duty threshold, you may need to cover any import fees. We recom

My order arrived with something missing. What happens now?

We take great care with every order, but sometimes things don't go as planned. If your order has an issue or something is missing, please reach out with your order number. We’ll do our best to sort it out as quickly as possible.

What should I do if I haven’t received a confirmation email?

If your order went through successfully, you should have received a confirmation email by now. Can't find it in your inbox or spam folder? Just reach out to us here, and we'll do our best to help you.